Privacy Policy

1. Information We Collect

We collect the following information when you register and use the Service:

• Personal Information: Full name, email address, phone number, company/hostel name
• Account Data: Login credentials (passwords are securely hashed)
• Usage Data: Pages visited, features used, IP address, browser type
• Payment Data: Transaction references, payment method, invoice history

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Send transactional emails (invoices, license keys, password resets)
• Provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Data Storage & Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption, secure password hashing, CSRF protection, and regular security audits to protect your information.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only:

• With your consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With service providers who assist in operating our platform (under strict confidentiality agreements)

5. Cookies

We use essential cookies for session management and authentication. We may also use referral tracking cookies (stored for 30 days) to attribute referrals. We do not use third-party advertising cookies.

6. Your Rights

You have the right to:

• Access your personal data stored with us
• Correct inaccurate information via your profile settings
• Delete your account and associated data by contacting support
• Export your data in a portable format
• Withdraw consent for non-essential data processing

7. Data Retention

We retain your data for as long as your account is active. After account deletion, we may retain certain data for up to 90 days for backup purposes, after which it will be permanently deleted.

8. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the Service constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@binarykeji.site.